Responsible Gaming

Our Commitment to Responsible Gaming

At Send Pluto, we are committed to promoting safe and responsible gaming practices. We believe that gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.

Age Verification

All players must be at least 18 years of age or the legal age of majority in their province to participate in gambling activities in Canada. We take age verification seriously and reserve the right to request proof of age at any time. By accessing our site, you confirm that you meet the legal age requirement in your jurisdiction.

Warning Signs of Problem Gambling

If you recognize any of the following signs in your gambling behaviour, it may be time to seek help:

• Chasing losses by gambling more to recover money you've lost
• Gambling with money needed for essential expenses (rent, food, utilities)
• Hiding your gambling activities or lying about the amount you gamble
• Feeling anxious, irritable, or restless when trying to reduce gambling
• Gambling for longer periods or with larger amounts than intended
• Neglecting work, school, family, or personal relationships due to gambling
• Borrowing money or accumulating debt to fund gambling
• Unsuccessful attempts to cut back or stop gambling
• Using gambling as an escape from stress, anxiety, or depression
• Feeling that gambling is the only way to feel excited or alive

Self-Help Tools & Responsible Gaming Features

We provide several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
• Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
• Session Time Limits: Set automatic session timeouts to encourage breaks
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling on our platform
• Account Closure: Permanently close your account if you wish to stop gambling entirely

These tools are available in your account settings. We encourage all players to use them proactively.

Support Organizations

If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Supporting responsible gambling across Canada with research, education, and resources.

Province of Ontario

• Problem Gambling Institute of Ontario
  Provides treatment and support services for problem gambling in Ontario.
• Gamblers Anonymous
  A 12-step support group for people struggling with gambling addiction.

International Resources

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free, confidential support and information about problem gambling.
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling.
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Helpline: 1-800-522-4700 (confidential and free)
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Free counselling and support services.

If You Need Help

Don't wait. If you're concerned about your gambling or that of someone else, reach out to one of the support organizations listed above. These services are:

• Free and confidential
• Available 24/7 in many cases
• Staffed by trained counsellors who understand problem gambling
• Non-judgmental and supportive

Recovery is possible. Many people have successfully overcome problem gambling with proper support. The first step is acknowledging the problem and reaching out for help.

Contact Us

If you have questions about responsible gaming features on Send Pluto, or if you need assistance, please contact our support team at [email protected]. We're here to help.